Is World of Books legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 3,438 public Trustpilot reviews published 2026-06-17 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or World of Books.

World of Books is an established company with 548,791 Trustpilot reviews and a 4.6 TrustScore. In our census of recent reviews, 9% were classified as complaints, most often not as described, delivery failed, faulty product. Elsewhere it scores 2.6★ on Google, 4.2★ on the App Store. Of 1007 company replies to negative reviews analysed, 50% engaged with the specific problem.

What goes wrong most, according to reviewers

Not as described — 273 reports (32% of complaints)
Delivery failed — 266 reports (31% of complaints)
Faulty product — 168 reports (20% of complaints)

Full evidence, quotes and trends: the World of Books complaint report.