Is Wise legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 3,228 public Trustpilot reviews published 2026-04-01 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Wise .

Wise is an established company with 301,516 Trustpilot reviews and a 4.3 TrustScore. In our census of recent reviews, 23% were classified as complaints, most often account/app problems, support unhelpful, support unreachable. Elsewhere it scores 4.6★ on Google, 1.25★ on Reviews.io. Of 1113 company replies to negative reviews analysed, 42% engaged with the specific problem.

What goes wrong most, according to reviewers

Account/app problems — 560 reports (50% of complaints), rising
Support unhelpful — 346 reports (31% of complaints), rising
Support unreachable — 187 reports (17% of complaints), rising

Full evidence, quotes and trends: the Wise complaint report.