Is True Potential legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 966 public Trustpilot reviews published 2026-01-12 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or True Potential.

True Potential is an established company with 23,458 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 1% were classified as complaints, most often support unhelpful, support unreachable, account/app problems. Elsewhere it scores 4.9★ on Google. Of 392 company replies to negative reviews analysed, 27% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 24 reports (44% of complaints)
Support unreachable — 15 reports (28% of complaints), rising
Account/app problems — 9 reports (17% of complaints)

Full evidence, quotes and trends: the True Potential complaint report.