Is Tower legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 442 public Trustpilot reviews published 2019-09-25 to 2026-09-25 — see the Trustpilot page. Not affiliated with Trustpilot or Tower.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Tower is an established company with 5,342 Trustpilot reviews and a 4.6 TrustScore. In our census of recent reviews, 8% were classified as complaints, most often faulty product, support unhelpful, support unreachable. Of 316 company replies to negative reviews analysed, 30% engaged with the specific problem.

What goes wrong most, according to reviewers

Faulty product — 188 reports (58% of complaints)
Support unhelpful — 122 reports (37% of complaints)
Support unreachable — 86 reports (26% of complaints)

Full evidence, quotes and trends: the Tower complaint report.