Is The Soap Kitchen legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 187 public Trustpilot reviews published 2025-03-19 to 2026-09-12 — see the Trustpilot page. Not affiliated with Trustpilot or The Soap Kitchen.

The Soap Kitchen is an established company with 3,353 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 4% were classified as complaints, most often faulty product, delivery failed, support unhelpful. Of 312 company replies to negative reviews analysed, 41% engaged with the specific problem.

What goes wrong most, according to reviewers

Faulty product — 23 reports (33% of complaints), rising
Delivery failed — 19 reports (28% of complaints)
Support unhelpful — 13 reports (19% of complaints)

Full evidence, quotes and trends: the The Soap Kitchen complaint report.