Is Sunrun legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 413 public Trustpilot reviews published 2026-08-01 to 2026-09-22 — see the Trustpilot page. Not affiliated with Trustpilot or Sunrun.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Sunrun is an established company with 782 Trustpilot reviews and a 4.3 TrustScore. In our census of recent reviews, 8% were classified as complaints, most often support unhelpful, misleading pricing, support unreachable. Elsewhere it scores 4.1★ on Google. Of 35 company replies to negative reviews analysed, 60% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 14 reports (41% of complaints)
Misleading pricing — 9 reports (26% of complaints)
Support unreachable — 8 reports (24% of complaints)

Full evidence, quotes and trends: the Sunrun complaint report.