Is ShipGo legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 275 public Trustpilot reviews published 2024-05-30 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or ShipGo.

ShipGo is an established company with 3,508 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 5% were classified as complaints, most often delivery failed, delivery late, faulty product. Elsewhere it scores 2.6★ on Google. Of 73 company replies to negative reviews analysed, 74% engaged with the specific problem.

What goes wrong most, according to reviewers

Delivery failed — 27 reports (54% of complaints)
Delivery late — 8 reports (16% of complaints)
Faulty product — 5 reports (10% of complaints)

Full evidence, quotes and trends: the ShipGo complaint report.