Is Sendwave legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 706 public Trustpilot reviews published 2026-06-08 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Sendwave.

Sendwave is an established company with 26,859 Trustpilot reviews and a 4.5 TrustScore. In our census of recent reviews, 8% were classified as complaints, most often support unhelpful, account/app problems, support unreachable. Elsewhere it scores 1.8★ on Google, 4.7★ on the App Store. Of 606 company replies to negative reviews analysed, 19% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 45 reports (38% of complaints)
Account/app problems — 30 reports (25% of complaints), rising
Support unreachable — 18 reports (15% of complaints)

Full evidence, quotes and trends: the Sendwave complaint report.