Is Salad legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 488 public Trustpilot reviews published 2026-03-16 to 2026-09-20 — see the Trustpilot page. Not affiliated with Trustpilot or Salad.

Salad is an established company with 16,901 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 4% were classified as complaints, most often other, support unreachable, support unhelpful. Of 217 company replies to negative reviews analysed, 22% engaged with the specific problem.

What goes wrong most, according to reviewers

Other — 22 reports (42% of complaints), rising
Support unreachable — 10 reports (19% of complaints)
Support unhelpful — 9 reports (17% of complaints)

Full evidence, quotes and trends: the Salad complaint report.