Is Old World Christmas legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 272 public Trustpilot reviews published 2025-05-27 to 2026-08-17 — see the Trustpilot page. Not affiliated with Trustpilot or Old World Christmas.

Old World Christmas is an established company with 15,759 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 2% were classified as complaints, most often delivery failed, delivery late, faulty product. Elsewhere it scores 4.6★ on Google. Of 326 company replies to negative reviews analysed, 65% engaged with the specific problem.

What goes wrong most, according to reviewers

Delivery failed — 21 reports (30% of complaints)
Delivery late — 11 reports (16% of complaints), rising
Faulty product — 11 reports (16% of complaints)

Full evidence, quotes and trends: the Old World Christmas complaint report.