Is MetLife Pet Insurance legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 1,742 public Trustpilot reviews published 2025-05-22 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or MetLife Pet Insurance.
MetLife Pet Insurance is an established company with 12,603 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 7% were classified as complaints, most often support unhelpful, warranty disputes, overcharging. Of 639 company replies to negative reviews analysed, 37% engaged with the specific problem.
What goes wrong most, according to reviewers
- Support unhelpful — 195 reports (35% of complaints)
- Warranty disputes — 158 reports (28% of complaints), rising
- Overcharging — 72 reports (13% of complaints)
Full evidence, quotes and trends: the MetLife Pet Insurance complaint report.