Is Memoria Direct Cremation & Funerals legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 305 public Trustpilot reviews published 2022-09-02 to 2026-09-02 — see the Trustpilot page. Not affiliated with Trustpilot or Memoria Direct Cremation & Funerals.
Memoria Direct Cremation & Funerals is an established company with 4,271 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 2% were classified as complaints, most often support unhelpful, other, support unreachable. Elsewhere it scores 5★ on Google. Of 52 company replies to negative reviews analysed, 52% engaged with the specific problem.
What goes wrong most, according to reviewers
- Support unhelpful — 18 reports (31% of complaints), rising
- Other — 12 reports (21% of complaints)
- Support unreachable — 11 reports (19% of complaints)
Full evidence, quotes and trends: the Memoria Direct Cremation & Funerals complaint report.