Is Malt legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 74 public Trustpilot reviews published 2021-07-16 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or Malt.

Malt is an established company with 1,545 Trustpilot reviews and a 3.5 TrustScore. In our census of recent reviews, 41% were classified as complaints, most often support unreachable, other, billing errors. Of 30 company replies to negative reviews analysed, 63% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unreachable — 13 reports (43% of complaints)
Other — 11 reports (37% of complaints)
Billing errors — 7 reports (23% of complaints)

Full evidence, quotes and trends: the Malt complaint report.