Is IMG® legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 1,258 public Trustpilot reviews published 2026-06-05 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or IMG®.

IMG® is an established company with 24,923 Trustpilot reviews and a 4.6 TrustScore. In our census of recent reviews, 5% were classified as complaints, most often support unhelpful, warranty disputes, account/app problems. Elsewhere it scores 0.0★ on the App Store. Of 155 company replies to negative reviews analysed, 48% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 46 reports (27% of complaints)
Warranty disputes — 45 reports (26% of complaints)
Account/app problems — 44 reports (26% of complaints), rising

Full evidence, quotes and trends: the IMG® complaint report.