Is Hydrow legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 594 public Trustpilot reviews published 2019-08-30 to 2026-05-22 — see the Trustpilot page. Not affiliated with Trustpilot or Hydrow.

Hydrow is an established company with 10,045 Trustpilot reviews and a 4.2 TrustScore. In our census of recent reviews, 29% were classified as complaints, most often faulty product, support unhelpful, delivery late. Of 516 company replies to negative reviews analysed, 46% engaged with the specific problem.

What goes wrong most, according to reviewers

Faulty product — 107 reports (25% of complaints)
Support unhelpful — 96 reports (22% of complaints)
Delivery late — 66 reports (15% of complaints)

Full evidence, quotes and trends: the Hydrow complaint report.