Is Howden Insurance legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 3,106 public Trustpilot reviews published 2023-08-19 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Howden Insurance.

Howden Insurance is an established company with 75,270 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 3% were classified as complaints, most often support unhelpful, other, support unreachable. Elsewhere it scores 3.9★ on the App Store, 4.7★ on Feefo. Of 486 company replies to negative reviews analysed, 30% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 144 reports (25% of complaints), rising
Other — 116 reports (20% of complaints), rising
Support unreachable — 94 reports (16% of complaints)

Full evidence, quotes and trends: the Howden Insurance complaint report.