Is HelloGov AI legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 532 public Trustpilot reviews published 2026-07-07 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or HelloGov AI.

HelloGov AI is an established company with 4,416 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 7% were classified as complaints, most often misleading pricing, support unhelpful, refund refused. Elsewhere it scores 4.5★ on Google. Of 240 company replies to negative reviews analysed, 60% engaged with the specific problem.

What goes wrong most, according to reviewers

Misleading pricing — 32 reports (51% of complaints)
Support unhelpful — 18 reports (29% of complaints)
Refund refused — 11 reports (18% of complaints)

Full evidence, quotes and trends: the HelloGov AI complaint report.