Is Headout legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 1,844 public Trustpilot reviews published 2025-02-22 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Headout.

Headout is an established company with 63,552 Trustpilot reviews and a 4.4 TrustScore. In our census of recent reviews, 14% were classified as complaints, most often refund refused, support unhelpful, misleading pricing. Elsewhere it scores 4.6★ on the App Store. Of 738 company replies to negative reviews analysed, 89% engaged with the specific problem.

What goes wrong most, according to reviewers

Refund refused — 164 reports (24% of complaints), rising
Support unhelpful — 146 reports (21% of complaints), rising
Misleading pricing — 128 reports (19% of complaints)

Full evidence, quotes and trends: the Headout complaint report.