Is Countingup legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 265 public Trustpilot reviews published 2025-03-04 to 2026-09-14 — see the Trustpilot page. Not affiliated with Trustpilot or Countingup.

Countingup is an established company with 3,209 Trustpilot reviews and a 4.2 TrustScore. In our census of recent reviews, 18% were classified as complaints, most often account/app problems, support unreachable, support unhelpful. Elsewhere it scores 2.9★ on Google. Of 263 company replies to negative reviews analysed, 31% engaged with the specific problem.

What goes wrong most, according to reviewers

Account/app problems — 30 reports (38% of complaints)
Support unreachable — 24 reports (30% of complaints)
Support unhelpful — 20 reports (25% of complaints), rising

Full evidence, quotes and trends: the Countingup complaint report.