Is BBQ Gas London legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 287 public Trustpilot reviews published 2020-04-21 to 2026-08-31 — see the Trustpilot page. Not affiliated with Trustpilot or BBQ Gas London.

BBQ Gas London is an established company with 4,455 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 2% were classified as complaints, most often delivery late, delivery failed, faulty product. Elsewhere it scores 4.8★ on Google. Of 23 company replies to negative reviews analysed, 74% engaged with the specific problem.

What goes wrong most, according to reviewers

Delivery late — 8 reports (24% of complaints)
Delivery failed — 8 reports (24% of complaints)
Faulty product — 6 reports (18% of complaints)

Full evidence, quotes and trends: the BBQ Gas London complaint report.