Is Aerotravels legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 329 public Trustpilot reviews published 2020-01-12 to 2026-09-07 — see the Trustpilot page. Not affiliated with Trustpilot or Aerotravels.

Aerotravels is an established company with 3,275 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 2% were classified as complaints, most often support unreachable, overcharging, other. Elsewhere it scores 4.5★ on Google. Of 32 company replies to negative reviews analysed, 41% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unreachable — 12 reports (27% of complaints), rising
Overcharging — 10 reports (23% of complaints)
Other — 9 reports (20% of complaints)

Full evidence, quotes and trends: the Aerotravels complaint report.