360 Travel Centre : most-reported complaints
Automated analysis of 173 public Trustpilot reviews published 2020-03-23 to 2026-09-10. TrustScore 4.9 from 570 total reviews — see the Trustpilot page. Quick answer: is 360 Travel Centre legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Across 173 Trustpilot reviews analysed, the most-reported issues with 360 Travel Centre were: Misleading pricing (2 reports), Refunds delayed (2 reports). There are not enough reviews to establish a trend.
How to reach 360 Travel Centre
These are the contact details 360 Travel Centre publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 01254 676967, address 38 New Bank Road, Blackburn, BB2 6JW, GB.
The company claimed its Trustpilot profile on 2019-02-26. Trustpilot ranks it 53 of 203 in Travel Agency. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
4.9 → 4.9 across 6 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-09-03 (0%, 0.0d) · 2026-09-09 (0%, 0.0d) · 2026-09-12 (0%, 0.0d).
21% of its 164 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: misleading pricing makes up 40% of this company’s complaints vs a 18% median across 87 ranked companies in its sector.
Review velocity: 53 of this company’s 570 Trustpilot reviews (9%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about 360 Travel Centre ?
Misleading pricing
2 reports · 40% of complaints“Not happy with the fact I agreed to one price then suddenly its 1 hundred pounds more”
1 reader marked this review helpful on Trustpilot.
“Prices were not as expected”
The company replied on 2024-02-08: “Dear Mr Mahmood Thankyou for your feedback on your recent booking. we appreciate your business. We are sorry to hear you where not happy with the prices as they did not meet your expectation as you…”
Our classifier read this reply as a deflection.
Refunds delayed
2 reports · 40% of complaints“They should have made me a simple refund months ago”
The company replied on 2022-10-30: “You have not made any bookings with us and you have already been made aware of this your bookings or claim is against another company.. regards please get in touch by email”
Our classifier read this reply as a deflection.
“to date no money has been paid into my account”
The company replied on 2020-07-12: “Hi Gabriel We have noticed you have placed a review on our company 360 Travel Centre based in Blackburn. I can see from our records you have not made any purchase from our company Can you Kindly…”
Our classifier read this reply as a deflection.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-20.