SockPanda: most-reported complaints
Automated analysis of 5 public Trustpilot reviews published 2023-02-02 to 2026-09-10. TrustScore 2.7 from 4 total reviews — see the Trustpilot page. Quick answer: is SockPanda legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Based on 5 Trustpilot reviews analysed, no complaint pattern has enough evidence yet to report for SockPanda.
How to reach SockPanda
These are the contact details SockPanda publishes on its Trustpilot profile, as of our last check on 2026-09-25 — it publishes no phone number there, address Lincoln Boulevard 122, Los Angeles, 90291, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2020-04-28 and last replied to a negative review on 2026-09-12. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
4.0 → 2.7 across 4 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-09-07 (0%, 0.0d) · 2026-09-13 (50%, 6.0d) · 2026-09-21 (100%, 6.0d).
What their policy promises
cancellation method: 24 hours before renewal
“We must receive your cancellation 24 hours before subscription renewal to cancel your subscription the following month.”
refund window: 24 hours before renewal
“We must receive your cancellation 24 hours before subscription renewal to cancel your subscription the following month.”
refund window: charged for following month
“If we receive your cancellation less than 24 hours before subscription renewal, then you will be charged for the following month or term and your subscription will be cancelled after that term is completed.”
refund window: cancelled after term completed
“If we receive your cancellation less than 24 hours before subscription renewal, then you will be charged for the following month or term and your subscription will be cancelled after that term is completed.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-13.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Review velocity: 1 of this company’s 4 Trustpilot reviews (25%) were written in the last 12 months.
Not enough reviews to establish a trend.
Not enough evidenced complaints yet to report specific failure modes for this company.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-13.