ComplaintCensus

SimpleCompanyTax: most-reported complaints

Automated analysis of 132 public Trustpilot reviews published 2026-07-06 to 2026-09-21. TrustScore 4.9 from 154 total reviews — see the Trustpilot page. Quick answer: is SimpleCompanyTax legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report issues categorized as 'Other,' with two complaints identified during the analysis period. These reports account for 100% of the complaints found in the 132 reviews analyzed. A specific trend cannot be established due to the low number of reviews. One example of feedback included the statement, 'dont expect good reviews.'

How to reach SimpleCompanyTax

These are the contact details SimpleCompanyTax publishes on its Trustpilot profile, as of our last check on 2026-09-25 — it publishes no phone number there, email [email protected].

2complaints identified
2%of recent reviews analysed
50%of negative reviews get a company reply, typically within a day

The company claimed its Trustpilot profile on 2026-06-29, uses Trustpilot’s paid features, and last replied to a negative review on 2026-08-29. Trustpilot ranks it 5 of 14 in Tax Preparation Software. We last checked this profile on 2026-09-25 and found 23 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.

TrustScore over time

4.8 → 4.9 across 14 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.

Reply behaviour over time

Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-12 (0%, 0.0d) · 2026-08-15 (0%, 0.0d) · 2026-08-18 (0%, 0.0d) · 2026-08-21 (0%, 0.0d) · 2026-08-25 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-08-31 (100%, 0.0d) · 2026-09-04 (100%, 0.0d) · 2026-09-07 (100%, 0.0d) · 2026-09-10 (100%, 0.0d) · 2026-09-13 (100%, 0.0d) · 2026-09-16 (100%, 0.0d) · 2026-09-21 (50%, 0.0d) · 2026-09-25 (50%, 0.0d).

What their policy promises

refund window: until the end of the period you have already paid for

“You keep access until the end of the period you have already paid for.”

Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-13.

Policy-page monitoring

We monitor this company’s published policy page for changes. 2 changes detected since we started watching on 2026-09-01:

  • 2026-09-15: +28/-16 lines; added: ProductPricingFor accountants | Help ▾; removed: ProductPricingFor accountantsFAQGuidesSupport | File with SimpleCompanyTax for £10–£25 per company, per year. £10 for dormant companies. £25 for eligible micro-entities. Annual subscription. Compare plans and what's included. (snapshot)
  • 2026-09-08: +3/-2 lines; added: #Simple CompanyTax | File with SimpleCompanyTax for £10–£25 per company, per year. £10 for dormant companies. £25 for eligible micro-entities. Annual subscription. Compare plans and what's included.; removed: SimpleCompanyTax | SimpleCompanyTax (snapshot)

Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.

42% of its 147 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.

Sector benchmark: other makes up 100% of this company’s complaints vs a 22% median across 55 ranked companies in its sector.

Review velocity: 154 of this company’s 154 Trustpilot reviews (100%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about SimpleCompanyTax?

Other

2 reports · 100% of complaints
“dont expect good reviews.”
1★ Trustpilot review, 2026-09-19
“Forced by government to pay for submitting corporate tax returns. Not cool bro. Not cool .”
1★ Trustpilot review, 2026-08-29

The company replied on 2026-08-29: “Hi John, Thanks for your feedback. We understand your frustration. We’re a small, independently funded startup with no government funding, and the small fee we charge helps us cover the development…”

Our classifier read this reply as a substantive response.

Compare SimpleCompanyTax with…

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-21.