Mango Power: most-reported complaints
Automated analysis of 55 public Trustpilot reviews published 2023-05-12 to 2026-08-31. TrustScore 4.1 from 58 total reviews — see the Trustpilot page. Quick answer: is Mango Power legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that support is unhelpful, with four out of five identified complaints citing this issue. A smaller number of reviewers mention receiving faulty products, accounting for two of the five complaints. The provided data does not show enough reviews to establish a clear trend for these issues.
How to reach Mango Power
These are the contact details Mango Power publishes on its Trustpilot profile, as of our last check on 2026-09-25 — phone +15107260166, email [email protected].
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2023-05-15. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Elsewhere: 4.4★ on Google (7 reviews)
TrustScore over time
4.5 → 4.1 across 3 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
What their policy promises
refund window: 30 days
“customers can request a return within 30 days after receiving the product”
refund window: 30 days
“The refund/replacement is requested after 30 days of receiving the product.”
refund window: 14 business days
“we'll issue the refund within 14 business days after we receive your product.”
refund window: 7 business days
“we'll send a replacement product within 7 business days of receiving your product.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-17.
Policy-page monitoring
We monitor this company’s published policy page for changes. 1 change detected since we started watching on 2026-09-01:
- 2026-09-08: +2/-2 lines; added: Labor Day Sale | * Labor Day Sale Labor Day Sale; removed: Final Summer Deals | * Final Summer Deals Final Summer Deals (snapshot)
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Sector benchmark: support unhelpful makes up 80% of this company’s complaints vs a 29% median across 111 ranked companies in its sector.
Review velocity: 7 of this company’s 58 Trustpilot reviews (12%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Mango Power?
Support unhelpful
4 reports · 80% of complaints“The batteries don’t perform as promised”
“system failure when there's overload”
“Was told my inverter replacement was approved and they still haven’t replaced. It’s been over 6 months.”
Faulty product
2 reports · 40% of complaints“The batteries don’t perform as promised”
“system failure when there's overload”
Compare Mango Power with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-01.