Inverurie Whisky Shop: most-reported complaints
Automated analysis of 207 public Trustpilot reviews published 2022-02-25 to 2026-09-03. TrustScore 4.9 from 1,419 total reviews — see the Trustpilot page. Quick answer: is Inverurie Whisky Shop legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Across 207 Trustpilot reviews analysed, the most-reported issues with Inverurie Whisky Shop were: Misleading pricing (2 reports). There are not enough reviews to establish a trend.
How to reach Inverurie Whisky Shop
These are the contact details Inverurie Whisky Shop publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 01467 622412, email [email protected], address 55-57 Market Place, Inverurie, AB51 3PY, GB.
The company claimed its Trustpilot profile on 2020-09-30 and uses Trustpilot’s paid features. Trustpilot ranks it 7 of 38 in Liquor Store. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: INVERURIE WHISKY SHOP LTD (no. SC492588), active, incorporated 2014 (11.7 years); next accounts due 2026-12-31, last accounts filed 2026-03-31. 1 current officer (2 on record historically), 1 resignation in the last 24 months; 7 filings in the last 12 months (48 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.9★ on Google (0 reviews)
TrustScore over time
4.9 → 4.9 across 4 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-09-08 (0%, 0.0d) · 2026-09-12 (0%, 0.0d) · 2026-09-15 (0%, 0.0d).
What their policy promises
refund window: 30 days
“Our policy lasts 30 days.”
refund window: 7 days prior to event
“Tickets for Tasting Events can be refunded or exchanged up to a minimum of 7 days prior to the event.”
refund window: void after 7 days
“After this 7 day period the Ticket will be void.”
refund window: 30 days after delivery
“Any item that is returned more than 30 days after delivery”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-13.
Policy-page monitoring
We monitor this company’s published policy page for changes. 1 change detected since we started watching on 2026-09-01:
- 2026-09-08: +0/-2 lines; removed: + Fathers Day | + Fathers Day (snapshot)
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Review provenance: 177 company-invited reviews in the recent window average 4.95★, while 29 organic (uninvited) reviews average 4.86★.
9% of its 201 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: misleading pricing makes up 29% of this company’s complaints vs a 10% median across 42 ranked companies in its sector.
Review velocity: 53 of this company’s 1,419 Trustpilot reviews (4%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Inverurie Whisky Shop?
Misleading pricing
2 reports · 29% of complaints“the whisky I bought was priced at £39 but when I took it to the till it was actually £49.99”
“I did not think the extra £13 was justified”
The company replied on 2024-01-11: “Thank you for your honest feedback Barticus, Unfortunately we cannot be as competitive as Supermarkets and Amazon as they are able to buy a lot of items in bulk at a lower price and pass that onto…”
Our classifier read this reply as a deflection.
Compare Inverurie Whisky Shop with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-05.