Greenstar Solar: most-reported complaints
Automated analysis of 103 public Trustpilot reviews published 2024-11-19 to 2026-09-10. TrustScore 4.9 from 110 total reviews — see the Trustpilot page. Quick answer: is Greenstar Solar legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Based on 103 Trustpilot reviews analysed, no complaint pattern has enough evidence yet to report for Greenstar Solar.
How to reach Greenstar Solar
These are the contact details Greenstar Solar publishes on its Trustpilot profile, as of our last check on 2026-09-25 — phone 023 8212 3763, email [email protected], address Greenstar Solar Lancaster Court, 8 Barnes Wallis Road, Fareham, PO15 5TU, GB.
The company claimed its Trustpilot profile on 2024-11-02 and uses Trustpilot’s paid features. Trustpilot ranks it 13 of 48 in Solar Energy Company. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: GREENSTAR SOLAR LTD (no. 16038912), active, incorporated 2024 (1.9 years); next accounts due 2027-09-30, last accounts filed 2026-07-24. 3 current officers; 3 filings in the last 12 months (21 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 1 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “E:30/01 Win a Greenstar Boiler & Solar System - Worcester”.
Elsewhere: 5★ on Google (0 reviews)
TrustScore over time
4.9 → 4.9 across 6 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-12 (0%, 0.0d) · 2026-08-15 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-08-31 (0%, 0.0d) · 2026-09-13 (0%, 0.0d) · 2026-09-21 (0%, 0.0d).
Review provenance: 72 company-invited reviews in the recent window average 4.99★, while 35 organic (uninvited) reviews average 4.94★.
9% of its 105 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Review velocity: 95 of this company’s 110 Trustpilot reviews (86%) were written in the last 12 months.
Not enough reviews to establish a trend.
Not enough evidenced complaints yet to report specific failure modes for this company.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-13.