Fountain: most-reported complaints
Automated analysis of 4 public Trustpilot reviews published 2022-02-04 to 2026-01-10. TrustScore 2.6 from 4 total reviews — see the Trustpilot page. Quick answer: is Fountain legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 100% of the two complaints identified in the analysis. One example of these reports describes the company as illegitimate. Because there are not enough reviews to establish a trend, no specific pattern can be confirmed for this period.
How to reach Fountain
These are the contact details Fountain publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, email [email protected], address 275 Sacramento Street 3rd Floor, San Francisco, 94111, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2022-12-13. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: FOUNTAIN GROUP LIMITED (no. 15455699), active, incorporated 2024 (2.6 years); next accounts due 2026-10-31, last accounts filed 2025-12-15. 2 current officers; 4 filings in the last 12 months (6 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.1★ on Google (11 reviews)
What their policy promises
delivery promise: 8.70 median days
“It takes the average Fountain user 8.70 median days to hire, as opposed to the industry average of 36 days.”
delivery promise: minutes
“Candidates can apply anytime, anywhere in minutes, right from their phone.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-08-30.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Sector benchmark: other makes up 100% of this company’s complaints vs a 22% median across 55 ranked companies in its sector.
Review velocity: 2 of this company’s 4 Trustpilot reviews (50%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Fountain?
Other
2 reports · 100% of complaints“The WORST!!!!!!!! Not a legitimate company.”
“getting told that I can only complete one application due to the Fountain not releasing my information”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-01.