electricrate.com: most-reported complaints
Automated analysis of 36 public Trustpilot reviews published 2020-07-21 to 2023-10-16. TrustScore 4.5 from 37 total reviews — see the Trustpilot page. Quick answer: is electricrate.com legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Across 36 Trustpilot reviews analysed, the most-reported issues with electricrate.com were: Overcharging (2 reports). There are not enough reviews to establish a trend.
How to reach electricrate.com
These are the contact details electricrate.com publishes on its Trustpilot profile, as of our last check on 2026-09-25 — phone 302-219-7711, email [email protected], address 2093 Philadelphia Pike #1021, Claymont, 19703, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2020-07-01. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Sector benchmark: overcharging makes up 40% of this company’s complaints vs a 17% median across 56 ranked companies in its sector.
Review velocity: 0 of this company’s 37 Trustpilot reviews (0%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about electricrate.com?
Overcharging
2 reports · 40% of complaints“I had to pay a 50.00 penalty because of it.”
The company replied on 2021-03-31: “Hi Maryellen, Can you please reach out to us at [email protected]. We want to get to the bottom of this and take care of this for you? This shouldn't have occurred to you or anyone using our…”
Our classifier read this reply as a template response.
“The rate quoted to me online increased slightly when I reviewed my first bills.”
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Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-19.