EB IT Support LTD: most-reported complaints
Automated analysis of 104 public Trustpilot reviews published 2022-03-15 to 2026-09-01. TrustScore 4.7 from 129 total reviews — see the Trustpilot page. Quick answer: is EB IT Support LTD legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Based on 104 Trustpilot reviews analysed, no complaint pattern has enough evidence yet to report for EB IT Support LTD.
How to reach EB IT Support LTD
These are the contact details EB IT Support LTD publishes on its Trustpilot profile, as of our last check on 2026-09-25 — phone 01205 627240, email [email protected], address EB IT Support, Boston, PE21 7TW, GB.
The company claimed its Trustpilot profile on 2021-05-17 and last replied to a negative review on 2026-09-02. Trustpilot ranks it 8 of 21 in Computer Support and Service Company. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 5★ on Google (15 reviews)
TrustScore over time
4.9 → 4.7 across 5 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-12 (0%, 0.0d) · 2026-08-21 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-08-31 (0%, 0.0d) · 2026-09-03 (100%, 0.0d).
19% of its 102 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Review velocity: 37 of this company’s 129 Trustpilot reviews (29%) were written in the last 12 months.
Not enough reviews to establish a trend.
Not enough evidenced complaints yet to report specific failure modes for this company.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-03.