Alliance Group: most-reported complaints
Automated analysis of 177 public Trustpilot reviews published 2024-08-21 to 2026-09-02. TrustScore 4.9 from 533 total reviews — see the Trustpilot page. Quick answer: is Alliance Group legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' which accounted for 50% of the four complaints identified in 177 reviews. One example of this issue involves receiving three to five calls weekly from the company. A specific trend for this issue cannot be established yet due to the limited number of reviews.
How to reach Alliance Group
These are the contact details Alliance Group publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 678-969-9000, email [email protected], address 1424 N. Brown Road, Suite 200, Lawrenceville, 30043, US.
The company claimed its Trustpilot profile on 2020-12-16, uses Trustpilot’s paid features, and last replied to a negative review on 2026-09-02. Trustpilot ranks it 5 of 24 in Life Insurance Agency. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.9 → 4.9 across 5 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-08-31 (0%, 0.0d) · 2026-09-03 (100%, 0.0d).
What their policy promises
delivery promise: in accordance with applicable laws
“We will respond to your request in accordance with applicable laws and, for your protection, will verify your identity before fulfilling certain types of requests.”
delivery promise: promptly
“If you believe we have collected information from a minor, please contact us, and we will promptly delete it.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-17.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
67% of its 171 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 50% of this company’s complaints vs a 16% median across 126 ranked companies in its sector.
Review velocity: 123 of this company’s 533 Trustpilot reviews (23%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Alliance Group?
Other
2 reports · 50% of complaints“I get 3 to 5 calls from these jokers every week.”
The company replied on 2026-09-02: “Hi Wade, you must have the wrong company, as Alliance Group doesn’t do any outbound calling to consumers - we work with and for independent life insurance agents and don’t sell products to the…”
Our classifier read this reply as a deflection.
“Alliance Global Group is not a trusted broker because it is not regulated by a financial authority with strict standards”
The company replied on 2024-10-23: “Hello! This is not a review for Alliance Group. I'm sorry for your negative experience, but that has nothing to do with us. We are Alliance Group, an IMO that trains and supports independent life…”
Our classifier read this reply as a deflection.
Compare Alliance Group with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-03.